000 00306nam a2200121Ia 4500
008 230222s9999 xx 000 0 und d
082 _a658.4038
100 _aRogger J Baran
245 0 _aCustomer Relationship Management
250 _a1
260 _bCengage Learning India, New Delhi
_c2008
942 _cBK
999 _c17353
_d17353