000 00314nam a2200121Ia 4500
008 230222s9999 xx 000 0 und d
082 _a658
100 _aLal H
245 0 _aTotal Quality Management : A Practical Approach
250 _a1
260 _bNew Age International Pvt Ltd, New Delhi
_c2011
942 _cBK
999 _c23696
_d23696