000 00303nam a2200121Ia 4500
008 230222s9999 xx 000 0 und d
082 _a658.4013
100 _aJanakiraman B
245 0 _aTotal Quality Management; Text and Cases
250 _a1
260 _bPhi Learning, New Delhi
_c2015
942 _cBK
999 _c35757
_d35757